Help Centre

Check out the FAQ below or feel free to reach out using the contact form below.

My Order & Shipping Information

How long will processing take?

All of our orders are processed on the same day, if not next day.

How long does shipping take?

Our shipping time ranges from 5-10 days depending on your location.

What if I get a damaged item?

In the case your item is faulty or damaged, please contact our support at ecofinding.team@gmail.com.

Return, Exchanges & Cancellation

What is your return policy?

We offer a 60 day return policy, from the day you receive your item.

For the full details visit our Return Policy page.

How do I request a return?

To initiate a return process, please email us at ecofinding.team@gmail.com with your name and order no.

How do I cancel an order?

To cancel an order, please contact us within 4 hours of placing it.

Still need help?

If your question wasn't answered above, feel free to reach out to our friendly support team.